Intermittent Connection Problem With RE6500
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Getting frustrated after continuously facing Intermittent connection problem with RE6500 extender. This can be more annoying if you are unable to solve that by yourself. But here are some solving tips that you can try out to troubleshoot the connectivity problem. So, utilize and implement these appropriately.
Verify The Network Connection
The first, easiest, and most crucial method is to examine the entire WiFi network and the networked devices as well. Ensure the Linksys RE6500 device is configured perfectly and the devices are connected to the right network. More than that, the ethernet wires and the ethernet ports in the wired connections must be operating well. Check and change the wireless channel to avoid signal interruptions from other wireless networks in your area.
Check Security Encryption
Make sure that security encryption is enabled on both devices such as WPA2 and WPA3. This will ensure that your wireless network is safer and more secure. The security settings must be the same on the extender and router. Further, you can create and set a strong password to make the network log out from external devices. Here, we reckon you to do this often to prevent the network from unauthorized access.
Reboot The Extender
If the above-written settings are accurate but you still face intermittent connection problems with RE6500 extender. As there might be an error from the technical end which can be inevitable. So, in this case, do the power cycle of the extender.
Unplug the extender and router from the power sockets and disconnect the devices from the network as well. Meanwhile, contact your Internet Service Provider and verify whether the internet plan is working or not.
Update the internet plan if required. Later, plug in both devices again and attach your devices to the extender network. As a result, the networked devices will now start getting stable internet signals without a drop-off issue.
Relocate The Extender
While rebooting the device, use another location for the extender placement and move it closer to the router. Also, try using a different power socket and a different device this time. You can use the Linksys smart app to monitor and check the best placement for the extender. Alternatively, you can take help from our experts to do that.
Update The Firmware Version
Apart from that, the outdated firmware version of the Linksys RE6500 extender plays a significant role in the low stability of the connection. So, update and install the latest software version on your device.
- For this process, access the Linksys RE6500 web interface on your device.
- Go to the Check Firmware Update option and see the latest file there.
- Download and store that official file on the PC if there is any available.
- Afterward, update the software version by uploading the file on the same page.
- In this way, the intermittent connection with RE6500 will resolve for sure.
Configure The Extender Again
If any trick from the above-mentioned points doesn’t work to resolve the error, then there might be a fault in the previously configured settings. In this case, reset the extender to discard the old configured settings.
- Use and press the reset button from the RE6500 panel.
- Make sure to push it till the extender starts blinking red.
- Wait until the extender light becomes stable and solid.
- Finally, configure the RE6500 again to check whether the error is fixed or not.
If you have tried all the above solutions and are yet experiencing intermittent connection problems with RE6500, you can contact our Linksys customer support.
You can either call +1-408-477-8750 or send your queries to firstname.lastname@example.org.